Kepler Works Refund Policy

We value your business and want you to be completely satisfied with our services. This policy outlines our refund process:
 

Eligibility for Refunds:

• You may request a full refund within 4 business days of signing your agreement with Kepler Works.

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Refund Calculations:

• If you request a refund within the eligible timeframe, we will assess any work completed on your project. We will deduct a prorated amount based on the work completed from your initial payment and issue a refund for the remaining balance.

 

Ineligible for Refunds:

• Refunds are not available after 4 business days from signing your agreement.

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Processing Refunds:

• Once a refund is approved, it will be processed within 2-3 business days. You will receive a notification email confirming the refund and expected processing timeframe.

 

How to Request a Refund:

• Please submit your refund request by email to [insert email address] with the subject line "Refund Request - [Your Name] - [Project Name/ Unique ID]".

 

Important Notes:

• We do not offer refunds for cancellations due to non-attendance, lack of familiarity with our services, or dissatisfaction with project outcomes if the agreed-upon deliverables were met.

• This policy is subject to change at any time. We will update this policy on our website and communicate any changes via email.

By signing an agreement with Kepler Works, you acknowledge that you have read and understood this refund policy.